Support desk/email

The PBX+ support desk is the best way to receive help if you are having difficulty with your business phone system. Our average turnaround time ranges from 5 minutes to 2 hours during normal hours and 4 hours during off-peak hours on weekdays. On weekends and holidays, PBX+ offers support only for emergencies and outages.

Please include as much information as possible for the fastest resolution to your problem.

If you are an existing user, please include your user id, your workflow name and your number.

Live help

Support and sales help is available through live chat during our normal hours of operation. We have engineers working in two shifts, so live chat will be made available as much as possible.